COMPLYING WITH THE CONTACT LENS RULE

The Federal Trade Commission enforces both the Contact Lens Rule and the Eyeglass Rule for those working in the eye care industry in the United States. Here are questions and answers to help individuals better understand compliance requirements to meet the Contact Lens Rule.

WHO — AND WHAT — THE RULE COVERS

IS AN OPTICIAN CONSIDERED A “PRESCRIBER” UNDER THE CONTACT LENS RULE?
WHO DOES THE CONTACT LENS RULE APPLY TO?
DOES THE CONTACT LENS RULE APPLY TO NON-CORRECTIVE “COSMETIC” OR “DECORATIVE” CONTACT LENSES?

“EIGHT BUSINESS HOURS” FOR VERIFICATION

HOW MUCH TIME DOES A PRESCRIBER HAVE TO VERIFY A PRESCRIPTION?
HOW IS THE “EIGHT BUSINESS HOUR” PERIOD CALCULATED IF THE SELLER’S VERIFICATION REQUEST IS RECEIVED DURING BUSINESS HOURS?
HOW IS THE “EIGHT BUSINESS HOUR” PERIOD CALCULATED IF THE SELLER’S VERIFICATION REQUEST IS RECEIVED OUTSIDE BUSINESS HOURS?

DIRECT COMMUNICATION

WHEN IS A DIRECT COMMUNICATION “COMPLETED” UNDER THE CONTACT LENS RULE?

AUTOMATED TELEPHONE SYSTEMS

IS THERE AN AUTHORIZATION SYSTEM PROCESSED BY PHONE?

The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. For more information, visit www.ftc.gov or call 1-877-FTC-HELP.